FAQ-Assistive Listening Systems

FAQ graphic with a variety of icons: arrows, stars, leaves, person, etc.

Many people are not familiar with assistive listening systems. Below are some common questions that pertain to all Assistive Listening Systems (FM/RF, IR, and hearing loops). For additional FAQ, please see:

Users

Why are assistive listening systems needed? Don’t hearing aids enable hearing?

Today’s hearing aids enhance hearing in conversational settings. Yet for those with hearing loss, the sound becomes unclear when loudspeakers are distant when the context is noisy, or in rooms that reverberate sound.

Increasing the volume on the hearing aid, also increases the volume of reverberation and background noises.

You can read more and watch a video on our website The Need.

Are assistive listening systems only for people with hearing loss?

Individuals with hearing loss, and those with other disabilities, such as autism, low vision, auditory processing disorders, ADHD, cerebral palsy, etc., find assistive listening systems invaluable.

My hearing loss is mild, do I really need to use an assistive listening system?

It’s each person’s choice whether they wish to use an assistive listening system. Even a person with mild hearing loss can enjoy and benefit from an assistive listening system.

Try one. Instead of asking yourself if you can understand, ask if the assistive listening system is clearer, or takes less energy to listen.

Why not listen with less effort and understand more words?

Do you need to have hearing aids to use an assistive listening system?

No you don’t need hearing aids to use the assistive listening system. All forms of assistive listening, including hearing loops, come with portable receivers and headphones.

Under the Americans with Disabilities Act (ADA), you can borrow equipment, at no cost, from the site. Check the site’s website or inquire where you can find the equipment, which is commonly available at these locations: guest services, A/V, information desk, etc.

Can individuals with pacemakers use assistive listening systems?

For room hearing loops, there are usually no concerns, as people are not in very close proximity to the floor where the hearing loop is installed (e.g., lying on the floor).

For counter hearing loops, it’s probably good to follow the hearing loop manufacturer guidance-see Zotero online library. From one manufacturer “Stand at least 20cm (about 8 inches) away from the counter loop.”

For neckloops used with FM and IR systems, ILHMA statement below.

Seek advice by talking with your doctor and pacemaker manufacturer for your individual needs.

Resources

How important are telecoils in hearing aids?

Essential. Hearing aid microphones have a limited range (about 6-10 feet and less for people with severe or profound hearing loss).  But with a telecoil, hearing aids offers greater audibility when listening to speech with an assistive listening system. An assistive listening system increases the SNR (signal-to-noise ratio) by increasing the volume of the speech and decreasing unwanted background noise.

To learn more about telecoils and watch a short video, visit telecoils (this website)

Site Managers and Business Owners

Where I can find a comparison of all assistive listening systems?

See Comparison of Different Assistive Listening Systems (this website) with some tools and documents by others.

We spent thousands of dollars for our state of the art sound system. Isn't that enough?

While quality sound systems help, it isn’t enough for people with hearing loss. 

See why assistive listening systems are needed on our website The Need.

Can the site provide captions instead of an assistive listening system?

In general, under the Americans with Disabilities Act (ADA), if the site is an assembly area with a public address system, an assistive listening system is required. 

For interpretation, see the ADA (this website) or contact one of the 10 regional ADA centers.

Can the site ask users to bring their own proprietary microphones instead of an ALS?

Proprietary personal microphones can only be used by one person vs. everyone in the room. They also pick up the background noise, cannot easily be passed around, and do not pick up video sound or music sent thru the sound system.

In general, under the Americans with Disabilities Act (ADA) If the site is an assembly area with a public address system, an assistive listening system (ALS) is required.

For interpretation, see the ADA (this website) or contact one of the 10 regional ADA centers.