Templates

If you’d like, feel free to use a template to write an inquiry, compose a complaint, or write a thank you. It can save you time—all you need to do is add the details and adapt them to your needs.

More will be coming soon! If you need something in the meantime, please email us. There’s no sense in reinventing the wheel.

General

Disability Language Style Guide, National Center on Disability and Journalism (webpage). As language, perceptions and social norms change rapidly, it is becoming increasingly difficult for journalists and other communicators to figure out how to refer to people with disabilities. Even the term “disability” is not universally accepted. This style guide, which covers dozens of words and terms commonly used when referring to disability, can help. (webpage)

Good language

INCLUSION  #inclusion  #InclusiveDesign  #communication  #ItDoesMatter

ASSISTIVE LISTENING SYSTEMS  #hearingloop  #telecoil  #assistivetechnology  #advocacy  #hearingclarity  #acoustics  #hearingloopshelp   #WhereILoop

ADA  #ADA  #effectivecommunications  #accessibility  #adacompliance   #Advocacy   #IWill

HEARING LOSS  #betterhearing  #hearingloss  #hearingaids  #hearinglossawareness  #hearinglossjourney  #HardOfHearing  #HearingLossSupport   #HearBetterLiveBetter

DISABILITY  #disability  #disabilities  #DisabilityAwareness  #DisabilityRightsAreHumanRights  #NothingAboutUsWithoutUs  #DifferentlyAbled  #RemoveTheAsk  #DisabilityResearch  #PwD 

LEARNING/EDUCATION  #education  #community  #conference  #networking  #learningandgrowing

AUDIOLOGY/HEARING INSTRUMENT SPECIALISTS  #audiology #audiologists #audiologist #aud #aud2be #IHSHear4U  #aud2b #bestpractice  #stayconnectedwithlife (IHS promotion)

SOUND  #reverberation  #buildingacoustics  #SoundLevel  #NoiseLevel  #AcousticService  #acousticsolutions #acousticpanels  #roomtreatment #backgroundnoise

Users

If you say you have a hearing loss, someone may not know what you need. Everyone’s hearing loss is different, and thus needs are different too. Often, it’s better to describe what you need, the difficulty you have, how you felt if the equipment didn’t work, or what it means because you couldn’t hear clearly. Below are some ideas to describe hearing loss.

  • Able to hear every word
  • Access
  • Accommodation
  • Fully understand
  • Clearly hear every word
  • Dignity
  • Emotion “I felt _____”
  • Disability
  • Equal
  • Fully participate
  • Inaccessible program
  • Inclusion
  • Left out
  • Part of
  • Respect

I’m looking forward to coming to the performance on <<INSERT DATE>>.

I read on the website <<COPY/PASTE ALS statement from website>>. <<INSERT WEBSITE URL for easy referenceA>>

2 questions

  1. To help me prepare ahead of time, what type of system do you have FM? IR?
  2. Do you have neckloops that plug into the receiver so I can use my telecoils?  Headphones aren’t hearing aid and cochlear implant compatible.

Also, I’d like to suggest that you expand the statement on your website. You can easily adapt a paragraph template, from Promoting Your Assistive Listening System, with Checklist (2 pages, pdf). 

First inquiry

coming soon!

Sites/Owners/Operators

Example of a Policy and Procedure for Providing Auxiliary Aids for Persons with Disabilities. US Department of Health and Human Services (webpage)

“(iii) For the following auxiliary aids and services, staff will contact (responsible staff person or position and telephone number), who is responsible to provide the aids and services in a timely manner:

Note-takers; computer-aided transcription services; telephone handset amplifiers; written copies of oral announcements; assistive listening devices; assistive listening systems; telephones compatible with hearing aids; closed caption decoders; open and closed captioning; telecommunications devices for deaf persons (TDDs); videotext displays; or other effective methods that help make aurally delivered materials available to individuals who are deaf or hard of hearing.”