Users will be frustrated if they must wait until the start of your event* to verify that your assistive listening system (ALS) has been turned on and any borrowed receiver equipment is operational. Most folks are reluctant to seek help once the program is underway.
Instead, your sound technician can first play a special pre-event audio recording that can be heard ONLY through the ALS as people enter the space. This gives time for ushers, staff, and users to check the system and make any adjustments before EVERY event starts. [Be sure to turn the recording off when the program begins!]
Below are 2 recording files examples to get you started. It’s great to make your own.
- Shedd-hearing loop announcement (1:43, .mp3)
- Generic hearing loop announcement (1.43, .mp3)
“Welcome to __(site name)__. You are listening to our _hearing loop/FM/infrared system__. If you can hear this, the system is working.”
*or performance or service
